Welcome to Testosterone Replacement Therapy (“the Site”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your use of the Site and any services offered, including consultations, telehealth services, and any medically related offerings (the “Services”). By accessing or using the Site, you agree to these Terms.
1. Eligibility
You must be at least 18 years old and legally able to enter a binding agreement to use our Services.
2. Medical Disclaimer
Information on this Site is provided for educational purposes only. It is not a substitute for professional medical advice. Telehealth services, if provided, are delivered by licensed healthcare professionals. All medical decisions, including prescriptions, are solely at the discretion of the healthcare provider.
3. Telehealth & Prescription Services
- Eligibility for treatment or prescriptions is determined by a licensed clinician.
- We do not guarantee medication approval or shipment.
- Consultations and medical evaluations may require accurate personal and medical information.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities performed through your account.
5. Payments & Refunds
Payments for services must be completed at checkout. Refund eligibility (if any) is described in the specific product or service purchase flow. Once a consultation or evaluation is completed, fees are non-refundable.
6. Shipping & Delivery
If medications or products are shipped, shipping times, costs, and return policies will be disclosed during checkout. We are not responsible for customs-related delays or additional fees.
7. Intellectual Property
All text, graphics, design, content, and code on this Site are protected intellectual property. Reuse without authorization is prohibited.
8. Privacy
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and store your information.
9. Prohibited Conduct
- Submitting false or misleading information
- Misusing telehealth services
- Attempting unauthorized access to the Site
- Engaging in fraudulent or abusive behavior
10. Disclaimer & Limitation of Liability
The Site and Services are provided “as is” and “as available”. We make no warranties regarding accuracy, reliability, or uninterrupted access.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including loss of profits or data.
11. Indemnification
You agree to indemnify and hold us harmless from any claims or damages arising out of your use of the Site or violation of these Terms.
12. Termination
We reserve the right to suspend or terminate access to the Site at our discretion.
13. Changes to Terms
We may update these Terms periodically. Continued use of the Site indicates acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of [Insert State/Country]. Any disputes must be handled in the courts located in [Insert City, State/Country].
15. Contact Information
If you have questions about these Terms, please contact us at:
Email: [email protected]